FAQ

We look for suppliers with a strong focus on the environment. For example those that maintain state-of-the-art equipment which, among other things, uses minimal water. They also source materials, including inks and dyes, which are the safest available for the ecology and people.

Tee-Zen Designs is focusing on products which are eco-friendly as well. All of the totes we currently offer (great replacements for plastic shopping bags) are 100% certified organic cotton.

Our suppliers also works to minimize waste in packaging and source eco-friendly packaging materials. Many of the packaging materials are either recyclable or biodegradable.

Most of our products display a ‘Ready to Ship’ time in the Additional Information section of the listing.

This represents the time it will take to finish producing your item, packaging it and finalizing it before shipment.

Currently we serve almost every country internationally.

* Due to strict ecological protection laws, Canvases and Framed Posters are not currently available in Australia.

** Exceptions: Tee Zen Designs are not available for purchase in/shipment to Crimea, Cuba, Iceland, Iran, Liechtenstein, North Korea, Norway, Switzerland, Syria

Effective July 1, 2020 all Tee Zen Designs merchandise ships for free nearly everywhere in the world.

Please see “What countries do you Ship to?” above for details.

Computer monitors, tablets and phone screens vary significantly from one brand to the next, and the variations in available user settings are infinite. The colors displayed in product listings are the closest approximation of the item possible. We develop these using a name-brand monitor with typical settings.

Sizes vary from one manufacturer to the next and have different interpretations all over the world. Every product we sell includes size details specific to that merchandise.

Returns and exchanges for color and size are limited to cases where we ship an item which is not what you ordered. For example; you ordered a Medium and we shipped a Small, or you ordered Coral and we shipped Violet.

If you’re unsure about a particular color or size definition, please don’t hesitate to contact us via e-mail at support@tee-zen.com – we’ll do our best to answer any questions you have.

Tee Zen Designs occasionally offers discounts in the form of coupons, sales, and bulk discounts.

When offered, coupons can be found on our website and through email newsletters. Enter coupons at checkout in the “Have a Coupon?” area. Coupons cannot be combined with sale prices or bulk discounts.

Products which are on sale will display the sale price along with the original price. These discounts are applied automatically when the product is added to your shopping cart.

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